Return Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return or exchange according to the policy below.

 

1. Return Eligibility

Items can be returned within 7 days of delivery.

To be eligible for a return, products must:

• Be unused and unwashed

• Have original tags attached

• Be in original packaging

• Not be damaged or altered

 

2. Non-Returnable Items

The following items cannot be returned:

• Sale or clearance items

• Customized or personalized products

• Gift cards

• Used or damaged items

 

3. Return Process

To request a return:

• Contact our support team with your order number

• Wait for return approval instructions

• Ship the item back to the provided address

Customers are responsible for return shipping costs unless the item received was defective or incorrect.

 

4. Refunds

Once we receive and inspect the returned item, we will notify you about the refund status.

Approved refunds will be processed to the original payment method within a few business days.

 

5. Exchanges

If you received a defective, damaged, or incorrect item, we can arrange an exchange depending on product availability.

 

6. Contact Us

For any return or refund inquiries, please contact us:

Email: info@yehaa.lk

Website: yehaa.lk